Thursday, September 3, 2015

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What To Know About Water Utility Billing Software

By Nancy Gardner


This is a technology which provides comprehensive solution for collection, transmitting and processing needs. The idea is being utilized by many companies irrespective of their sizes, some towns are also using the same. The idea relies on cloud computing technology and it is being utilized by companies, towns and cities in Canada and united state. Many companies have opted to use water utility billing software for it efficiency and customer satisfaction.

Program development life cycle starts from problem identification, whereby programmers identify the challenges in the organization and how it can be solved through use of programs. The next is system analysis which involves thorough investigation of the existing programs outlining their weakness and how to improve them in the new program.

Labor force reduction do not necessary lead to unemployment, since skilled workers can be given basic training on how to use the system or alternatively they can be reshuffled to other departments. Here the worker can specialize on other duties or tasks. Some of the departments the workers can be moved to should be the customer care section where they can spend their time attending to customers.

Then identify organization problem, that is why such organization is in need of this software. The third stage is program design which includes graphical representation of the idea or program showing how it will work.

After implementation process the management of the company should constantly maintain this software developed through constant updating the program with the current features. This program can be used for sewer billing of any kind that is for flat rate or rates plus other charges.

The technology allows for several meter billing. The program is in a position to recognize meter reading for single meters, negative meters and process them accordingly. The program has to have the potential to keep record of almost all meter readings and also should be able to provide full meter readings history.

After rolling out the program, the company should not stop there and relax, they should evaluate the performance of new software to meet the organization intended goal. Maintenance of this system should also be provided for in the organization plan.

The software increase productivity, improve customer service and minimize operating expenses through reduced learning period since it is intuitive and easy to use. The program reduces client response time by allowing the customer to access data real time, this enables the utility workers to take decisions that are informed.

The software replaces the devices for meter reading with mobile applications which are free of charge. This software allows the users to integrate any other product their using for accounting, billing, collecting payments and other functions. Such technology enables customer to pay their bills with credit cards, debit cards and e checks.




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